Seven pitfalls when rolling out a CRM
Jul 21, 2025 • 6 min read
From over-customization to skipped training — lessons learned that keep your rollout on track.
Read postInsights
Event-driven integration: where to start
Jul 10, 2025 • 5 min read
From batch to events: topics, schemas, and replays — without boiling the ocean.
Read postGrounding AI with your CRM data
Jun 30, 2025 • 7 min read
Better tagging, summarization, and forecasts when prompts are anchored in your domain.
Read postDefinition of Done that sticks
Jun 12, 2025 • 4 min read
Make quality visible: tests, docs, accessibility, and handoff checklists — every sprint.
Read postChoosing your API gateway
May 29, 2025 • 8 min read
Gateway considerations across auth, rate limiting, logging, and internal developer experience.
Read postPractical prompt patterns
May 18, 2025 • 5 min read
System, few-shot, and tool-use patterns that reduce variability and cost.
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